As a parent, I'm sure it's not easy raising children but there are times when we get very frustrated when our children refuse to listen. There are some links below with articles to help you with your child not listening. Children sometimes aren't able to express how they feel so they refuse to listen or they do the opposite of what you want them to do. As we know, children do not listen to us if we scream or shout at them, but we must be calm and use a firm voice when talking to them. They may need our help to sort out what they are feeling because we have a better understanding of feelings than they do. After all, it's not easy being a child because they are still learning and their brains aren't fully developed.  

https://www.verywellfamily.com/ways-deal-childs-defiance-non-compliance-1094947

https://www.verywellfamily.com/why-your-child-is-not-listening-to-you-620116

https://www.verywellfamily.com/make-consequences-more-effective-1094774